{"id":2145,"date":"2026-01-19T10:11:23","date_gmt":"2026-01-19T09:11:23","guid":{"rendered":"https:\/\/sk-naturkosmetik.de\/shipping-and-delivery\/"},"modified":"2026-02-10T22:49:24","modified_gmt":"2026-02-10T21:49:24","slug":"shipping-and-delivery","status":"publish","type":"page","link":"https:\/\/sk-naturkosmetik.de\/en\/shipping-and-delivery\/","title":{"rendered":"Shipping and delivery"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; module_class=&#8221;legal-texte&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h1>Shipping and delivery<\/h1>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee><!-- [et_pb_line_break_holder] -->  It is very important to me that your order arrives quickly, reliably and safely.<!-- [et_pb_line_break_holder] -->  Below you will find all the important information about shipping, delivery and returns.<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<h2>Shipping costs<\/h2>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee>The shipping costs depend on the country of delivery and the order value.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee><!-- [et_pb_line_break_holder] -->  <strong>Germany<\/strong><!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] --> Orders under 50,00 \u20ac: 6,00 \u20ac shipping costs<!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] --> From 50,00 \u20ac free shipping<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee><!-- [et_pb_line_break_holder] -->  <strong>Austria<\/strong><!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] --> Flat rate 12,00 \u20ac shipping costs<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee><!-- [et_pb_line_break_holder] -->  <strong>Switzerland<\/strong><!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] --> Flat rate \u20ac 16.00 shipping costs<!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] --> Please note that additional customs duties, taxes or fees may be incurred for deliveries to Switzerland,<!-- [et_pb_line_break_holder] --> which are to be borne by you.<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee><!-- [et_pb_line_break_holder] -->  All prices are inclusive of VAT, where applicable.<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<h2>Shipping method<\/h2>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee><!-- [et_pb_line_break_holder] -->  Shipping is carried out exclusively by <strong>DHL<\/strong> to the delivery address you have provided.<!-- [et_pb_line_break_holder] --> Delivery to packing stations is possible, provided you enter the correct details.<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<h2>Delivery time<\/h2>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee><!-- [et_pb_line_break_holder] -->  Unless otherwise specified for the respective product, shipment will be made within the following time periods:<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<ul><!-- [et_pb_line_break_holder] -->  <\/p>\n<li>Germany: 2-5 working days<\/li>\n<p><!-- [et_pb_line_break_holder] -->  <\/p>\n<li>Austria and Switzerland: 2-7 working days<\/li>\n<p><!-- [et_pb_line_break_holder] --><\/ul>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee><!-- [et_pb_line_break_holder] -->  The delivery time for payment in advance begins on the day after the payment order is issued to your bank,<!-- [et_pb_line_break_holder] --> for all other payment methods on the day after the contract is concluded.<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee><!-- [et_pb_line_break_holder] -->  There is no delivery on Sundays and public holidays.<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<h2>Partial deliveries<\/h2>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee><!-- [et_pb_line_break_holder] -->  If an item is not immediately available, I reserve the right to send<!-- [et_pb_line_break_holder] --> your order in several partial deliveries, provided this is reasonable for you.<!-- [et_pb_line_break_holder] --> You will not incur any additional shipping costs.<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<h2>Returns<\/h2>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee><!-- [et_pb_line_break_holder] -->  You have the right to cancel your order within <strong>14 days<\/strong> of receiving the goods.<!-- [et_pb_line_break_holder] --> You bear the costs of returning the goods yourself.<!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] -->In this case, please take care to pack the goods carefully.<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee><!-- [et_pb_line_break_holder] -->  Please return the goods unused and in the original packaging if possible.<!-- [et_pb_line_break_holder] -->  You can find further information in my revocation policy.<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<h2>Notes on delivery<\/h2>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee><!-- [et_pb_line_break_holder] -->  Please check your delivery immediately upon receipt for completeness and possible transport damage.<!-- [et_pb_line_break_holder] -->  You should report any obvious damage to the deliverer as soon as possible.<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] 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