{"id":1657,"date":"2026-01-19T10:11:23","date_gmt":"2026-01-19T09:11:23","guid":{"rendered":"https:\/\/sk-naturkosmetik.de\/expedition-et-livraison\/"},"modified":"2026-02-10T22:47:19","modified_gmt":"2026-02-10T21:47:19","slug":"expedition-et-livraison","status":"publish","type":"page","link":"https:\/\/sk-naturkosmetik.de\/fr\/expedition-et-livraison\/","title":{"rendered":"Exp\u00e9dition et livraison"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.27.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.27.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.27.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_code _builder_version=\u00a0\u00bb4.27.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb module_class=\u00a0\u00bblegal-texte\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime;]<\/p>\n<h1>Exp\u00e9dition et livraison<\/h1>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee><!-- [et_pb_line_break_holder] -->  J&rsquo;attache une grande importance \u00e0 ce que ta commande arrive rapidement, de mani\u00e8re fiable et en toute s\u00e9curit\u00e9 chez toi.<!-- [et_pb_line_break_holder] -->  Tu trouveras ci-dessous toutes les informations importantes concernant l&rsquo;exp\u00e9dition, la livraison et les retours.<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<h2>Frais d&rsquo;exp\u00e9dition<\/h2>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee>Les frais de livraison d\u00e9pendent du pays de livraison et de la valeur de la commande.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee><!-- [et_pb_line_break_holder] -->  <strong>Allemagne<\/strong><!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] --> Commandes de moins de 50,00 \u20ac : 6,00 \u20ac de frais de livraison<!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] --> Livraison gratuite \u00e0 partir de 50,00 \u20ac.<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee><!-- [et_pb_line_break_holder] -->  <strong>Autriche<\/strong><!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] --> Forfait 12,00 \u20ac pour les frais de livraison<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee><!-- [et_pb_line_break_holder] -->  <strong>Suisse<\/strong><!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] --> Forfait 16,00 \u20ac Frais d&rsquo;exp\u00e9dition<!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] --> Veuillez noter que les livraisons en Suisse peuvent \u00eatre soumises \u00e0 des droits de douane, des taxes ou des frais suppl\u00e9mentaires,<!-- [et_pb_line_break_holder] --> qui seront \u00e0 ta charge.<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee><!-- [et_pb_line_break_holder] -->  Tous les prix incluent la TVA, si celle-ci est applicable.<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<h2>Mode d&rsquo;envoi<\/h2>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee><!-- [et_pb_line_break_holder] -->  L&rsquo;envoi se fait exclusivement par <strong>DHL<\/strong> \u00e0 l&rsquo;adresse de livraison que tu as indiqu\u00e9e.<!-- [et_pb_line_break_holder] --> Il est possible d&rsquo;effectuer une livraison \u00e0 des stations de conditionnement, \u00e0 condition que tu indiques correctement les donn\u00e9es correspondantes.<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<h2>D\u00e9lai de livraison<\/h2>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee><!-- [et_pb_line_break_holder] -->  Sauf indication contraire sur le produit concern\u00e9, l&rsquo;exp\u00e9dition se fait dans les d\u00e9lais suivants :<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<ul><!-- [et_pb_line_break_holder] -->  <\/p>\n<li>Allemagne : 2-5 jours ouvrables<\/li>\n<p><!-- [et_pb_line_break_holder] -->  <\/p>\n<li>Autriche et Suisse : 2-7 jours ouvrables<\/li>\n<p><!-- [et_pb_line_break_holder] --><\/ul>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee><!-- [et_pb_line_break_holder] -->  Le d\u00e9lai de livraison commence le jour suivant la transmission de l&rsquo;ordre de paiement \u00e0 ton institut de cr\u00e9dit en cas de paiement anticip\u00e9,<!-- [et_pb_line_break_holder] --> le jour suivant la conclusion du contrat pour tous les autres modes de paiement.<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee><!-- [et_pb_line_break_holder] -->  Il n&rsquo;y a pas de livraison le dimanche et les jours f\u00e9ri\u00e9s.<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<h2>Livraisons partielles<\/h2>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee><!-- [et_pb_line_break_holder] -->  Si un article n&rsquo;est pas disponible imm\u00e9diatement, je me r\u00e9serve le droit d&rsquo;envoyer ta commande \u00e0<!-- [et_pb_line_break_holder] --> en plusieurs fois, si cela est raisonnable pour toi.<!-- [et_pb_line_break_holder] --> Cela n&rsquo;entra\u00eene pas de frais d&rsquo;exp\u00e9dition suppl\u00e9mentaires.<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<h2>Retours<\/h2>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee><!-- [et_pb_line_break_holder] -->  Tu as le droit d&rsquo;annuler ta commande dans les <strong>14 jours<\/strong> suivant la r\u00e9ception de la marchandise.<!-- [et_pb_line_break_holder] --> Les frais de retour sont \u00e0 ta charge.<!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] -->Dans ce cas, fais attention \u00e0 bien emballer ton produit.<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee><!-- [et_pb_line_break_holder] -->  Merci de renvoyer le produit, si possible non utilis\u00e9 et dans son emballage d&rsquo;origine.<!-- [et_pb_line_break_holder] -->  Pour plus d&rsquo;informations, consulte mon avis de r\u00e9tractation.<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<h2>Remarques sur la livraison<\/h2>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee><!-- [et_pb_line_break_holder] -->  S&rsquo;il te pla\u00eet, v\u00e9rifie que ton colis est complet et qu&rsquo;il n&rsquo;a pas subi de dommages pendant le transport d\u00e8s sa r\u00e9ception.<!-- [et_pb_line_break_holder] -->  Si possible, tu devrais signaler imm\u00e9diatement les dommages \u00e9vidents au livreur.<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] -->[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-1657","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Exp\u00e9dition et livraison - SK Naturkosmetik<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sk-naturkosmetik.de\/fr\/expedition-et-livraison\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" 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